Drive revenues and customer loyalty with Kloudspot Guest Access

Kloudspot's guest WiFi platform & sensor network can be the gateway to better customer experience, access control, faster services and worker enablement

Mobility is at the core of Digital Transformation driving innovation in today’s business world. Mobility helps companies leverage contextual data to reach out to customers, employees and partners anytime, anywhere. Mobility is ubiquitous, unlocks value of point solutions, and augments innovative solutions to help businesses grow.

Some of the key areas of a business where mobility can have a significant impact are: Engagement, Customer & Social Loyalty, Commerce, Augmented Reality, Gaming, Support. For the enterprise, it can be used to harness Productivity, Workforce Automation, Collaboration and Dashboards for insights and action.

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Smart Guest Login

Enhance the guest experience by enabling multiple login methods for guests such as secure generated credentials, self-registered mobile number and email ID or sms based logins.

Additionally, integration with Social Login supporting Facebook, Twitter, Google+, LinkedIn, Instagram enables you to engage with guests that have opted to share their public profile helping you to build brand equity and loyal promoters.

Guest Portal

Along with the WiFi connectivity, Kloudspot enables businesses to deliver smart, meaningful information, entertainment and relevant advertising to their guests.

Businesses can easily create custom interfaces using the Kloudspot Admin interfaces. Integrate content from third party sources such as weather, stock information, news, music and video content.

Incorporate ad campaigns into the content, using rules engine and scheduler.

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Enhancements to Guest Portal

Control IoT Enabled Devices
Use Kloudspot to enhance guest experience and energy efficiency. While guests can enjoy the comforts of light and room control right from their mobiles, the business will find Kloudspot useful to improve energy and operational efficiency. Using WiFi and bluetooth sensors, the Kloudspot platform can give valuable information about presence and room occupancy which can be used to dim the lights and adjust the airconditioning for example.

Enhance Operational Processes

Improve guest experience by providing faster and better services. Monitor and track staff and resource movements across the premises using device IDs. With 3rd party integration to Property Management Systems (PMS) enable instant SMS notifications to staff on service requests.

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Moscone Center
" Kloudspot has opened new ways to monetize our network infrastructure. We can now provide event organizers insights into visitor behavior and analytics to help improve their event performance. And our customers love the real time path traversal and dwell time analytics that help them tweak the events real-time. "
Dan Bora, General Manager

Footfall Measurement

Real-time footfall measurements on premise by floor, booth, zones

Attendee Classification

Integrate CRM data for attendee classification in real-time

Attendee Behavior

Estimate attendee interests using path traversal and dwell times

Footfall Measurement

Estimate attendance at Keynote, speaker sessions and micro events

Multimedia Content Server

WiFi Guest Portal and CMS with Automatic Wi-Fi sign-on

Smart Digital Signage

Dynamically redirect movement of guests towards less visited exhibits

Optimal Network Uptime

High speed WiFi availability using our Software Driven Network

Notifications and Alerts

Reach out to attendees based on profiles, location within venue

Analytics and Reports

Gain insights from current events and compare past events

All this is possible using your existing network infrastructure. The Kloudspot Situational Awareness Technology platform makes it possible to harness WiFi networks to trace and visualize attendee journeys within and around the premise, manage digital signage and also monitor the health of the wifi network all in real-time.